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Is my phone eSIM compatible? How to check

Three two-minute checks to find out whether your phone takes an eSIM before a trip to Tunisia: the *#06# code, the settings menu, and the carrier lock, the failure people forget.

Is my phone eSIM compatible? How to check

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Short answer. A phone takes a travel eSIM when two things are true: it has an eSIM chip, and it is not locked to your network. For the chip, dial *#06#: if an EID number appears, the phone has an eSIM. For the lock, on iPhone, open Settings, General, About, and look for "No SIM Restrictions" next to Network Provider Lock (Carrier Lock on US iPhones). Do both checks before you buy: a phone without eSIM, or a locked one, cannot install the eSIM, whoever sells it.

Check 1: the *#06# code

Open the Phone app keypad and type *#06#, as if making a call. A screen shows the device's identifiers:

The test works with no SIM and no connection. It says nothing about the carrier lock: that is check 3.

Check 2: the settings menu

On iPhone, open Settings, General, About and scroll: an iPhone with eSIM shows an EID line. Then, in Settings, Mobile Service (Mobile Data or Cellular on some versions), the Add eSIM option should be there. Apple says eSIM is present from the iPhone XS, XS Max and XR onwards.

On Samsung, open Settings, Connections, SIM manager: if Add eSIM appears, the phone takes one.

On Pixel, open Settings, Network and internet, SIMs: Google describes adding one through Add SIM, then Set up eSIM.

On other Android phones, the path depends on the brand: type "eSIM" in the settings search bar. If nothing comes up, the phone probably has none.

Check 3: the carrier lock

This is the failure people find out about too late. A phone bought with a contract can be locked to that network: it has an eSIM, but it refuses any other network's card, a travel eSIM included.

Only your network can unlock the phone, and it can take a few days: ask well before you travel. Our supplier also notes that after a recent unlock, some networks block eSIM for a while for security reasons.

The models, in short

Model by model: our compatibility page, and our iPhone and Samsung and Pixel guides.

Regional version traps

Two phones with the same name can behave differently. Our supplier lists, for example, US versions of the Galaxy S20 and S21, or Pixel 3 phones bought in Japan, Australia or Taiwan, without eSIM. A second-hand phone or one bought abroad always deserves the *#06# test, even if its name is on a list.

Why check before you buy

Our terms say so: no refund is possible for a device that is not compatible or is locked by a network. Two minutes of checks avoid a wasted purchase. If you are still unsure after the three tests, write to us before ordering, with the exact model and the country where it was bought.

Your phone is compatible: next steps

Install the eSIM at home, on Wi-Fi, before you leave: see how to install a Tunisia eSIM, step by step. Then, when you land, follow activate an eSIM in Tunisia on arrival.

Our eSIM runs on the Orange Tunisie network: 1 GB a day at full 4G speed, then 512 kbps until the next day, hotspot included, QR code by email, plan starting at your first connection in Tunisia. See the plans.

Sources

Apple Support: Set up eSIM on iPhone, Use eSIM while travelling internationally, If you can't set up eSIM on your iPhone, Unlock your iPhone. Google Help: Use dual SIMs on your Google Pixel phone. Our eSIM supplier's documentation, read on 16 October 2026. Menu names vary a little with the phone model and system version.

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Frequently Asked Questions

How do I know if my phone is eSIM compatible?

Dial *#06#: if an EID number appears, the phone has an eSIM chip. Then check that an Add eSIM option exists in the settings, and that the phone is not locked to your network.

How do I know if my iPhone is eSIM compatible?

Every iPhone since the XS, XS Max and XR has eSIM, except generally those sold in mainland China. In Settings, General, About, an EID line should appear.

How do I check if my phone is carrier locked?

On iPhone: Settings, General, About; No SIM Restrictions next to Network Provider Lock (Carrier Lock in the US) means it is unlocked. On Android, try another network's SIM card or ask your network.

Can an eSIM-compatible phone refuse a travel eSIM?

Yes, if it is locked to its network. Only that network can unlock it, and the request can take a few days.

Can I get a refund if my phone is not compatible?

No: our terms exclude refunds for a device that is not compatible or is locked. Check before you buy, or write to us with the exact model if in doubt.